Accessibility by Design: Creating Inclusive Workplace Documents helps you create accessible, inclusive, and usable workplace communication systems that support compliance, inclusion, and operational accessibility. With a strong practical focus on Microsoft Word, this course teaches you how to improve document structure, readability, colour contrast, typography, tables, images, links, and formatting so workplace documents are easier for everyone to access, navigate, and understand.
- Teacher: Narelle Wright
Because connection drives success. This course introduces you to the art of reading people, building rapport, and using persuasive techniques to influence behaviour positively. Unlock the skills to strengthen relationships in every area of life.
- Teacher: Alan Stevens
Effective communication is more than just speaking clearly—it is the foundation of strong relationships, confident leadership, and professional success. Master Your Communication Skills is a transformative course designed to sharpen your ability to listen actively, express yourself assertively, and build meaningful connections in every area of life. Whether you want to strengthen workplace conversations, deepen personal relationships, or enhance your emotional intelligence, this course will equip you with practical tools and proven techniques. From understanding body language and empathy to giving and receiving feedback with confidence, you will develop the skills that set exceptional communicators apart. Start mastering your message today—because how you communicate shapes how you are seen.
- Teacher: Leah Shmerling
Developing Basic Facial Profiling Skills that will Position You for Success
- What do your facial expressions say to your customers?
- What are your customer's faces really telling you?
- How can you tell if your employee is telling the truth?
You can have the ability to read people’s facial expressions. You will no longer have to rely on what someone says but you will be able to read their face and know what they are saying!
- Teacher: Alan Stevens
Have you ever found yourself relying on words alone to communicate? This may be effective in some situations, but in many cases, nonverbal communication can speak louder than words. Research shows that 93% of communication is nonverbal, and that's where body language comes in. Understanding body language can help you decode emotions, build better relationships, and navigate social situations with ease.
If you are keen on mastering the art of body language, look no further than The Ultimate Course on Body Language. This comprehensive course covers everything from reading facial expressions to deciphering gestures.
- Teacher: Rene Deceuninck
In today's competitive business world, the ability to negotiate effectively is an essential skill for individuals at every level. From securing better deals with suppliers to negotiating salaries, every negotiation holds the potential for growth and success. Mastering the art of negotiating not only leads to higher business outcomes but also helps build stronger relationships with clients, partners, and colleagues.
- Teacher: Leah Shmerling
Writing is an essential skill that can help you to communicate your ideas and thoughts clearly. However, effective writing is more than just putting words on paper. It also involves understanding your audience and tailoring your message to meet their needs.
In addition, effective writing requires the ability to organize your thoughts in a logical manner and to use language that is appropriate for the situation. By taking the time to master these skills, you will be able to write more effectively, whether you are composing an email to a colleague, drafting a report for your boss, or working on writing assignments.
- Teacher: Leah Shmerling
Writing a high-impact business proposal is an essential tool for success. A well-written proposal can attract clients, investors, and business partners and help you stand out from the competition. However, not everyone is a natural writer and crafting a compelling proposal can be a daunting task. That is why our writing course can help you master the art of writing high-impact business proposals.
- Teacher: Leah Shmerling
Learn how to write with fewer words for greater impact. This writing workout is a health kick for people who have to write thousands of words every day. You'll learn seven simple steps for writing sleeker sentences and powerful paragraphs.
- Teacher: Leanne Wyvill
Effective communication is an essential skill in today's world, and it can make all the difference in your personal and professional success. If you are someone who wants to learn how to speak like a professional with influence and authority in any environment, then our online course is here to help you. With our course, you can become confident in your speaking skills and make your words heard in any setting.
- Teacher: Maria Pellicano
Transform Fear into Confidence
Learn to overcome the fear of networking with practical strategies and gain the confidence to build valuable connections that support your business growth.
- Teacher: Leah Shmerling
In this digital age, communication has found its way to the virtual world, with online courses becoming a trend for students, professionals, and businesses alike. Whether it's webinars, video conferences, or online classes, delivering an engaging message is essential to ensure that your audience stays focused and interested. But how can you make sure that your message is captivating, regardless of the platform you are using? This course provides valuable tips to help you become a more effective communicator with our online courses.
- Teacher: Maria Pellicano
Public speaking can be a nerve-wracking experience for even the most confident people. Despite your extensive preparation, sometimes it’s possible to stumble over your words and use filler words like “um” and “ah”. These common throat-clearing fillers can distract your audience and make you appear unprofessional and unprepared. So, how can you eliminate these unconscious pauses and make better presentations? You can achieve this by enrolling in our online course to learn a few valuable techniques that will help you eliminate "ums" and become a more effective speaker.
- Teacher: Janeen Vosper
As a leader, you understand the importance of making a good impression and establishing credibility with your team. However, did you know that your voice plays an essential role in how you are perceived as a leader? Your speaking voice can convey confidence, competence, and authority, or it can undermine your message and weaken your credibility. Fortunately, anyone can learn to use their voice effectively and project a strong, confident image.
- Teacher: Maria Pellicano
Public speaking can be a daunting task for many individuals. In fact, it is estimated that 75% of people experience some level of anxiety when it comes to speaking in front of others. However, it is an essential skill in today's world, necessary for networking, career advancement, and personal growth. The good news is that there are ways to overcome this fear and become a confident public speaker.
- Teacher: Janeen Vosper
Public speaking was once considered the exclusive province of those born with a silver tongue. But in the internet age, anyone can learn to speak like a pro with the help of online courses. If you want to be persuasive, make a great impression during presentations, and exude confidence every time you speak, then our online course is perfect for you. This course has everything you need to become a great public speaker - from understanding nonverbal cues to crafting engaging stories that stick with your audience.
- Teacher: Janeen Vosper
Often leaders feel a lack of certainty in their own inner voice and inner knowingness.
Do you want to be influential and memorable?
- Teacher: Maria Pellicano