Accessibility by Design: Creating Inclusive Workplace Documents
TRIGGER—Customer Service: Team and Delivery Systems

Accessibility by Design: Creating Inclusive Workplace Documents helps you create accessible, inclusive, and usable workplace communication systems that support compliance, inclusion, and operational accessibility. With a strong practical focus on Microsoft Word, this course teaches you how to improve document structure, readability, colour contrast, typography, tables, images, links, and formatting so workplace documents are easier for everyone to access, navigate, and understand.